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According to the Judgment of ECJ in Case C-649/17 (Bundesverband der Verbraucherzentralen und Verbraucherverbände - Verbraucherzentrale Bundesverband e.V. v Amazon EU Sàrl), an e-commerce platform such as Amazon is not obliged in all cases to make a telephone number available to consumers before the conclusion of a contract. It is however obliged to provide those consumers with a means of communication allowing them to contact it quickly and to communicate with it efficiently. The company Amazon EU offers the sale of various goods, exclusively via a website, in particular, in Germany, via the site www.amazon.de. It was sued before the German courts by the Bundesverband der Verbraucherzentralen und Verbraucherverbände - Verbraucherzentrale Bundesverband e.V. (Federal Union of Consumer Organisations and Associations) (‘the Federal Union’). The latter seeks to have it declared that Amazon did not respect its legal obligation to provide consumers with an efficient means to enter int

The Annual Report on Monitoring the Application of EU law sets out how the European Commission monitored and enforced EU law in 2018. The online Single Market Scoreboard, also published today, evaluates the performance of EU/EEA countries in the EU single market and identifies the shortcomings where the countries and the Commission should step up their efforts. Citizens and businesses can only enjoy the many benefits of the single market if the rules that have been jointly agreed actually work on the ground. In November 2018, the Commission presented a fresh assessment of remaining barriers in the single market and called on Member States to be vigilant in implementing, applying and enforcing EU rules and refrain from putting up new barriers. For instance, from car emissions to e-commerce, from social media to the services sector, and much more besides. The Commission continues to ensure that EU rules are properly applied and enforced. For instance, in 2018, the Commission act